Hero/Cougar Power Points
If you have been experiencing any problems logging into the Hero system and accessing your child is Cougar Power Points, please call 1-800-396-1616. Wait for the prompt and then press #6. You will be required to provide your child is first name, last name and the email address that was used to activate the account. A representative will then assist you with logging into the Hero system successfully. That number again is 1-800-396-1616. Remember to wait for the prompt and then press #6.