How to Check Your Schedule
Class schedule can be easily found using the Virtual Counselor link on your Clever dashboard. The linked video will provide you a step-by-step tutorial.
Clever and Canvas Support Information
Tip: A lot of things work better with a simple restart of the laptop. However, if that doesn't work, please try one of the options below.
Clever/Password Technical Support
BCPS students may seek help with any technical issue from either our Micro-Tech, Mr. Reynolds or our Media Specialist, Mr. Dadas. Teachers may also assist with password resets and basic technical support.
Canvas Help is always available and very easy to access! Review the following links for Canvas assistance:
- Canvas Student Guide (Links to an external site.)
- Canvas Student Video Guide (Links to an external site.)
Live Canvas Support: click on "Help" on the Global Navigation
(Ask the Canvas Team for Help - they're very responsive and are very helpful)
Language Support in Canvas
Watch the Tutorial on How to Use the Immersive Reader
You can use the immersive reader for text translations and support you in learning the vocabulary in a page on Canvas.
Personal Technology System Recommendations
Below are some recommendations if you choose to use your personally owned digital device:
Windows - Windows 10 Version 1809 or newer with the latest version of Chrome Web Browser installed.Apple - macOS Version 10.13 (High Sierra) or newer with the latest version of Chrome Web Browser installed.
BCPS Single Sign-on (Clever)It is recommended that users install the Clever Browser Extension on either Chrome or Firefox to help resolve password and login issues.Clever Browser Extension Download Link:Microsoft TeamsUsing Microsoft Teams from the web browser sometimes causes audio related issues. It is recommened that if you are using a person device to download the Microsoft Teams desktop application.Teams Desktop Application Download Link: