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Distance Learning - What You Need to Know to Get Started

Distance Learning

 

  As we migrate to distance learning, we want to share some resources on how to:

1) Access the Clever LaunchPad (source of many resources)
2) Access Canvas (the primary instructional platform for student learning) 
3) Plan for the weeks ahead (starting what to do right away)
4) Contact Teachers and When (office hours and availability by the department are detailed in the manual below)

Click HERE to access our Parent Communication document.

Click HERE to access our SHS Office Hours document.

Click HERE to access the Five Steps to Getting Started Information Guide for parents and students.

Click HERE to access the Canvas learning HUB for parents and students.

Additional Resources: click on the blue hyperlinks

Free Internet Services to Low-Income BPS Families via Comcast. 

Coronavirus COVID-19 Information on the BCPS Website

Technical Support 

The Information Technology Team provides assistance for technology-related questions to the Stranahan community.

The Technology Help Desk is staffed by professionals and technical teacher volunteers who are ready to assist Stranahan High School students, faculty, and staff with technical issues.

BEFORE YOU SUBMIT A HELPDESK TICKET please read the Frequently asked questions document below: 

Loaned Laptop Troubleshooting FAQs

To submit a Help Desk Request CLICK HERE or copy and paste the link address (https://bit.ly/SHSTECHREQUEST) into a new browser window.  

Response Timeframe 

The response time for a request may require one business day when the appropriate support team member is available during standard work hours. Depending on the type of request, the timeframe for response may vary or the request may be denied if it cannot be processed due to a technical, procedural, security-related or resource-related issue.