Superintendent's Customer Service Initiative

Superintendent Dr. Howard Hepburn introduced the ABCs of Customer Service: Attitude, Behavior, and Communication in the 2024/25 school year. These core principles are the foundation for delivering consistent and exceptional service in every interaction with students, families, and staff.

Why Customer Service Matters

Providing excellent customer service is not just about meeting the immediate needs of our community; it’s about fostering trust, strengthening relationships, and ensuring that everyone feels valued and respected. By prioritizing customer service, we position Broward County Public Schools as a committed partner in educating tomorrow’s leaders and creating an environment where excellence is the norm.

We Value Your Feedback!

To help us improve our services, please take a few moments to complete a short survey about your recent customer service experience with one of our schools or departments in Broward County Public Schools.

Your input is essential in helping us enhance our support and better serve the community.