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Aetna Health Line
24-Hour Nurse Line
Get your health questions answered anytime, anywhere.
Speak to a Registered Nurse (RN) today!
Call a nurse at 1-800-556-1555. For speech & hearing impaired, dial 711* Toll-free health information line or get Health Information Online at www.aetna.com
Choose "Health Programs" then "24-Hour Nurse Line"
View or download the Aetna Informed Health Line Information
What's Teladoc?
Speak to a national network of board-certified doctors 24/7/365 days year. Resolve many of your medical issues with a phone or video call.
It's quality care when you need it the most.
Register for free today!
Visit: Teladoc.com/Aetna
Call: 1-855-Teladoc (835-2362)
Same as Primary Care Office Visit.View or download information on TELADOC
Case Management ProgramAetna's Case Management program is provides personalized confidential support to help you handle a major health event or ongoing health need. Personalized support for you
Case managers are experienced registered nurses. Case managers don’t manage people — they help people manage complex health situations. They will help to keep you, or your loved ones, at the center of services. Find out resources and services that meet your health care needs.
They can help you:
- Plan for a hospital stay or release
- Understand your treatment plan and the medications you need to take
- Coordinate complex medical treatments with doctors, hospitals, labs and other health care providers
- All information is confidential
Be assured your privacy matters. Anything you tell the nurse is kept confidential, and it will not affect your medical plan.
Disease Management ProgramReady to be your healthiest you?
Get health support — in ways that work for you. The disease management program can help. The program is included with your Aetna health benefits and insurance plan, so you can start living healthier today.
You’ll learn how to:
- Manage your condition
- Lower your risks for new conditions
- Work better with your doctor
- Take your medicine safely
- Find helpful resources
Work one on one with a Registered Nurse (RN). You choose why, when and how often to speak with him or her. Your nurse is by your side with tips and ideas to help.
Work with your nurse:
- Before or after your doctor visits
- When you’re looking for healthier lifestyle choices
- To understand your doctor’s treatment plan
Support for more than 35 conditions! This includes diabetes, heart disease, cancer, low back pain, digestive conditions, and more.
