Employee Assistance Program

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    The Employee Assistance Program (EAP) functions as the source of professional competence in handling complex workplace situations, as well as psychological and social issues affecting employees, their family members and retirees.

    The services offered by EAP are confidential and serve as a free benefit program that utilizes a policy of support and assistance to a troubled employee, whether or not job performance is being adversely affected. The EAP operates in both a preventive and corrective mode as we work toward the total wellness of all School Board employees and their families. The philosophy underlying the function of the EAP is that even the most effective employees may encounter obstacles that may, or do, impede efficiency and productivity. Employees are the District's most valuable resource, and the District offers assistance to the troubled employee to promote an optimum sense of well-being and productivity.

    The Employee Assistance Program offers assistance to permanent employees and their dependent family members. The assistance is beneficial for people that are directly or indirectly suffering from behavioral/medical problems that tend to jeopardize their physical or mental health, work satisfaction, and continued employment. Behavioral/medical problems include but are not limited to:

    • physical illness
    • marital/family distress and conflicts
    • emotional problems, e.g. depression, stress and anxiety
    • bereavement/grief and loss
    • eating disorders
    • parenting issues
    • interpersonal problems
    • work related problems
    • medical/pain management/coping with illness
    • relationship problems
    • alcohol and/or substance abuse or dependency
    • financial problems

    The School Board recognizes behavioral/medical problems as conditions that may usually be successfully treated or resolved, especially when they are dealt with in the early developmental stages. The goal is to help individuals who develop such problems to gain a better understanding of the problem, learn about the services available, and choose a plan of action.

    After providing an extensive intake assessment, referral(s) to a psychotherapist and/or other appropriate community resources are made. The EAP will facilitate the referral through the insurance carrier who pays for the ongoing therapy. Extensive case management is conducted to monitor and ensure that the required service has been received.

    Employee Assistance Program files are treated as medical/psychological files and as such are governed by the Federal Regulations on Confidentiality as described in 42 CFR Part 2. Information can only be released when clients give written consent or when the law requires (e.g. issues of abuse, threats to harm self and others, criminal investigation). The issue of confidentiality is of the highest importance to the EAP staff as it allows them to be most effective in providing essential services. By contacting the EAP office you can access the services of the Employee Assistance Program and schedule an appointment.

Contact Information

  • Employee Assistance Program

    5400 SW 90th Ave

    Cooper City, Florida 33328

    Phone: 754-322-9900

    Fax: 754-322-9918

    TTL: --

    Phone: --

    B. Marie English-Arterberry, MSW

    EAP Administrator